【フィリピン求人】Senior Sales Manager (Japanese Expat)ID:42581
業種
メーカー
場所
Makati
給料
100,000 ~ 150,000
仕事内容
The Senior Sales Manager is primarily responsible for maintaining the profitability of the company by expanding the current client base through effective and up to date sales strategies and effectively managing the day to day activities of the team. - Attends to Japanese clients’ travel needs and concerns
- Answers inquiries from Japanese clients
- Maintains good relationships with Japanese clients
- Handles inquiries, concerns and complaints on various departmental services, policies and procedures.
- Recommends proper plans of action on all incident reports, complaints against and cited lapses of the department for better and improved process flow and quality of services provided.
- Ensures that Customer Satisfaction Survey on department performance is administered at least once a year to clients.
- Determines selling price of tickets and other service fees
- Maintains Japanese Marine client base
- Expand client base by acquiring new clients
- Visits new and existing Japanese clients (Sales Call)
- Follows up uncollected credit/refund release from Japanese clients
- Translates package rate sheets into Japanese
- Represents the company in various Japan-related events for sales and marketing purposes
- Prepares/finalizes reports and reviews those submitted by his / her staff prior submission
- Oversees all administrative related activities of the department
- Implements all management policies to department team members. Ensures compliance of all department staff to Company policies and procedures.
- Regularly assesses manpower requirements of the department vis-àvis work volume and work targets; reassigns, transfers employees within the department to address shifts in manpower requirements with regard to work targets.
- Answers inquiries from Japanese clients
- Maintains good relationships with Japanese clients
- Handles inquiries, concerns and complaints on various departmental services, policies and procedures.
- Recommends proper plans of action on all incident reports, complaints against and cited lapses of the department for better and improved process flow and quality of services provided.
- Ensures that Customer Satisfaction Survey on department performance is administered at least once a year to clients.
- Determines selling price of tickets and other service fees
- Maintains Japanese Marine client base
- Expand client base by acquiring new clients
- Visits new and existing Japanese clients (Sales Call)
- Follows up uncollected credit/refund release from Japanese clients
- Translates package rate sheets into Japanese
- Represents the company in various Japan-related events for sales and marketing purposes
- Prepares/finalizes reports and reviews those submitted by his / her staff prior submission
- Oversees all administrative related activities of the department
- Implements all management policies to department team members. Ensures compliance of all department staff to Company policies and procedures.
- Regularly assesses manpower requirements of the department vis-àvis work volume and work targets; reassigns, transfers employees within the department to address shifts in manpower requirements with regard to work targets.
応募資格
- Education: Any Baccalaureate Degree preferably Management-related baccalaureate degrees
- 10 years related work experience with at least 5 years in a sales-related line management role in the travel industry
- English and Japanese Language
- Experience in doing Sales Calls Marketing of various products and services; doing sales presentations; attending to client concerns and requests; crafting sales strategies; handling a department; managing people; coaching and managing the performance of team members
- 10 years related work experience with at least 5 years in a sales-related line management role in the travel industry
- English and Japanese Language
- Experience in doing Sales Calls Marketing of various products and services; doing sales presentations; attending to client concerns and requests; crafting sales strategies; handling a department; managing people; coaching and managing the performance of team members
求人番号
PHL19-09-14REE5
